Why have a metered supply? Metering is a key factor in helping to encourage water efficiency, identify leakage and reduce waste. Customers are in control of their consumption and can manage their bills. Metering also means that customers on individual supplies, only pay for what they use. For information on water leakage, please view Codes of Practice on Leakage (click here to download PDF) Universal metering We have introduced a programme of universal metering of all properties connected to the mains water network. Click here for the provisional universal metering timetable.

We will also fit a water meter to any property where there is a change of account holder.
Where a meter cannot be fitted, customers will be billed an assessed volume based on the occupancy of their property.

Your New Metered Water Supply leaflet will provide you with all the information you need to help you manage your water supply and keep your charges for water as low as possible.

For information on Your New Metered Water Supply, please view
Your New Metered Water Supply
(click here to download PDF)

Cost of installing the meter?
The Company will install a meter in your property free of charge where it is possible to do so.
Unfortunately there are some properties, which cannot be metered either due to the location of the pipework, or due to the private pipework being shared by more than one customer.

Reading the meter?
One of our meter readers will read your meter approximately every three months. You will be billed for the volume of water (in cubic metres) shown as consumed between the current and previous meter reading.

Occasionally, it may not be possible to read your meter and we will estimate your consumption based on your past usage levels.

Where will the meter be located?
Most installations will be in the roadway or pavement outside the property. Once the
meter has been installed, customers will receive further information, with details on how the meter is read, billing information and water saving advice.

How much will it cost?
The unit cost of water is currently £2.33 per cubic metre (m3) which is 1,000 litres (approximately 220 gallons).

Use the table below to estimate your quarterly metered water bill.

The amounts assume an average consumption of 150 litres of water per person per day (as estimated by the UK water industry regulator - OFWAT). Please note that personal consumption can and does vary widely from the average and water bills can therefore be lower or higher than the amounts shown.

The table below shows the approximate water consumed by and cost of various activities around the home:

All prices are quoted exclusive of the Goods and Services Tax ('GST') at the applicable rate.

How do I apply for a meter?
If you want a metered water supply, contact Jersey Water or complete the form ‘Application for a meter to be installed on an existing supply’ (click here to download (62k)) and return it to the Customer Accounts Department (click here). We will then inform you (on a postcard through your door) when we have fitted the meter. If for any reason we can not fit a meter or if installation is not straightforward we will contact you to discuss the options available.