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If you are moving into a property supplied
by Jersey Water you need to complete an account application form and forward
it to the Customer Accounts Department (click
here). Please ensure that you send the original, signed
form (ie not photocopies or faxes).
1. If you are moving into a domestic
property (e.g. a house or a flat) click
here to download the form 
(122k).
2. If you are occupying a non-domestic
property (e.g. a shop, restaurant or office) click
here to download the form
(138k).
If the supply to your property is turned
off when you move in we will arrange for it to be turned on free of charge
after receiving the completed application form. In order to prevent the
water from being off when you move in please ensure that we receive your
completed application form at least 2 working days before the previous
occupant moves out.
You will become liable for all charges
for water from the day you take over the supply.
Moving out If you are vacating a property supplied by mains
water you need to complete the ‘Change of occupier’ form and
submit it to the Customer Accounts Department at least 48 hours before
you want the final meter reading to be taken or if you are not metered,
the day you are due to move out. Click
here to download the form.
(64k)
Please advise the incoming occupier that,
in order to avoid the water being disconnected, they should complete the
appropriate application form above and submit it to the Customer Accounts
Department at least 2 working days before your final meter reading or,
if you are not metered, the date on which you are due to vacate the property.
Please note that until you request a final
meter reading or, if your supply is not metered, advise us that you have
moved out, you will continue to be responsible for all charges for water
on the supply.
Changes to person responsible for
a water account To change the name(s) of the person(s) responsible
for the water account (for example changing the account from single into
joint names) the new applicant(s) should complete and sign the appropriate
application form above. The form should be forwarded to the Customer Accounts
Department (click
here) with a letter from the existing account holder
requesting the change.
Questions If you require any further information please
contact the Customer Accounts Department (click
here).
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